Terms & Conditions - HAMIDI TMC

1. Definitions

• Client: Any individual or entity who books a service with HAMIDI TMC.

• Services: Travel and tour services provided by HAMIDI TMC.

• Booking: Reservation of any tour or service provided by HAMIDI TMC.

2. Acceptance of Terms

By booking or using HAMIDI TMC services, you agree to these Terms & Conditions. If you do not agree, do not use our services.

3. Booking and Payment

• A 20% non-refundable deposit is required to secure your booking.

• Remaining balance must be paid before services commence.

• Payment methods: Bank transfer, online payment systems, or cash (agreed currency).

• For group tours, deposits and full payment schedules may vary; full payment is required 45 days before departure.

4. Force Majeure

HAMIDI TMC is not liable for failure to perform services due to events beyond control, including:

• Natural disasters

• War or civil unrest

• Government regulations or restrictions

5. Privacy and Data Protection

• We respect your privacy and handle personal data according to applicable laws.

• See our Privacy Policy for details on data collection and protection.

6. Liability

• HAMIDI TMC is not responsible for injuries, accidents, or property loss caused by third-party providers.

• Clients agree to indemnify HAMIDI TMC for claims arising from non-compliance with these terms.

7. Health and Safety

• Clients must inform HAMIDI TMC of medical conditions or special needs at the time of booking.

• HAMIDI TMC reserves the right to refuse service if safety concerns arise.

8. Tour Participant Responsibility

• Clients must adhere to local laws and customs, respect other participants, and follow instructions from tour guides.

9. Cookies

• Our website uses cookies to enhance user experience. By using the website, you consent to our use of cookies.

10. Content and Intellectual Property

• All content on HAMIDI TMC’s website is owned by HAMIDI TMC or its licensors.

• You may not reproduce, sell, or redistribute content without permission.

• User comments reflect individual views; HAMIDI TMC reserves the right to remove inappropriate content.

11. Complaints and Feedback

• Complaints can be submitted within 7 days after the tour.

• HAMIDI TMC will respond within 14 days to resolve issues.

12. Hyperlinking

• Certain organizations may link to our website without prior approval (e.g., government or educational institutions).

• HAMIDI TMC reserves the right to request the removal of links.

13. Reservation of Rights

• HAMIDI TMC may amend these terms at any time without prior notice.

14. Disclaimer

• To the maximum extent permitted by law, HAMIDI TMC excludes all warranties and conditions.

• We are not liable for any loss or damage arising from the use of this website or our services.

15. Governing Law and Dispute Resolution

• These terms are governed by the laws of Afghanistan.

• Disputes will be resolved through arbitration or courts in Kabul, Afghanistan.

16. Contact Information

• WhatsApp: +93 749 29 29 22

• Phone (Afghanistan Office):

  +93 749 29 29 22

• Email: info@hamiditmc.com

• Website: www.hamiditmc.com