Refund Policy - HAMIDI TMC

At HAMIDI TMC, customer satisfaction is our top priority. We provide transparent and fair refund practices for tours, travel packages, and other bookings.

Please read carefully.

1. General Policy

All bookings are subject to HAMIDI TMC’s refund and cancellation rules.
Refunds are returned via the original payment method unless otherwise agreed.

2. Cancellation by Customer

Deposits: 20% non-refundable at booking.
30+ days before travel: 70% refund of total paid (after deposit).
Within 30 days of travel: No refund.
Partial cancellations: Refunds are calculated proportionally based on cancelled services.

3. Cancellation or Changes

In rare cases (e.g., natural disasters, safety concerns, government restrictions):

Customers may be offered an alternative date.
If unsuitable, a full refund will be issued.
HAMIDI TMC is not liable for extra costs (airfare, accommodation outside our packages).